GOLDRUSH-L Archives

September 2010

GOLDRUSH-L@LIST.COALLIANCE.ORG

Options: Use Monospaced Font
Show HTML Part by Default
Show All Mail Headers

Message: [<< First] [< Prev] [Next >] [Last >>]
Topic: [<< First] [< Prev] [Next >] [Last >>]
Author: [<< First] [< Prev] [Next >] [Last >>]

Print Reply
Subject:
From:
George Machovec <[log in to unmask]>
Reply To:
Goldrush Discussion List <[log in to unmask]>
Date:
Tue, 28 Sep 2010 15:13:42 -0600
Content-Type:
multipart/alternative
Parts/Attachments:
text/plain (1238 bytes) , text/html (7 kB)
Over the last couple of weeks we have been hearing from some users that
they are getting an "access denied" message when trying to get to Gold
Rush.  After doing some research we discovered the problem is not Gold
Rush per se, but a newly installed firewall at the Colorado Alliance
which has stronger firewall protection policies.  

 

If a user tries to come to Gold Rush and has some spyware, tracking or
virus software indicated by the incoming http headers, our firewall will
block that user.  Many times users don't realize they have been infected
or it may even be a purposefully installed item.  We have changed the
obscure and arcane "access denied" message to a more helpful error
message.  We have also included instructions on what to do along with
our email address if the user would like to contact us.

 

Typically this problem will not affect institutional PCs but is more
likely to happen with home computers.  Please let me know if you have
any questions

 

 

 

George Machovec

Associate Director

Colorado Alliance of Research Libraries

3801 E. Florida, Suite 515

Denver, CO  80210

(303) 759-3399 x.101

(303) 759-3363 (fax)

[log in to unmask] <mailto:[log in to unmask]> 

http://www.coalliance.org <http://www.coalliance.org>  

 



ATOM RSS1 RSS2