Hi Rose,
The ISSN for Cranial Letter remains undiscovered. So if you can put a correct ISSN entry in our GR OSU Local Holdings database that would help much, as you suggested yesterday.
Thank you,
Dohn
Dohn H. Martin, MSLS, AHIP
Associate Director
Medical Library
Oklahoma State University Center for Health Sciences
1111 West 17th Street
Tulsa, Oklahoma 74107-1898
Phone 918-561-8451
Fax 918-561-8412
[log in to unmask]
P Please consider the environment before printing this email.
From: Goldrush Discussion List [mailto:[log in to unmask]] On Behalf Of Rose Nelson
Sent: Wednesday, March 16, 2011 10:14 AM
To: [log in to unmask]
Subject: Re: Ebsco databases
Hello Mary and other Gold Rush subscribers,
The Incident Tracker, which you will find in the GR Staff Toolbox under the Holdings and Subscription module is a way to track problems with particular databases or other products for your internal use only. The CO Alliance doesn't monitor Incident Tracker. For example, if a database is down during a particular time, you or a staff member can create a ticket by completing the incident tracker form. You can also email the incident to others on staff. Once the issue is resolved, you can close the incident and it will be saved in a log that is created after entering an incident.
If you have questions regarding Gold Rush, please email us at [log in to unmask]<mailto:[log in to unmask]> . Several staff monitor this email address regularly so this is the best email to use. You can also contact the CO Alliance at 303-759-3399.
Thanks,
Rose
Rose Nelson
Systems Librarian
Colorado Alliance of Research Libraries
http://www.coalliance.org
303-759-3399 X103 fax 303-759-3363
From: Goldrush Discussion List [mailto:[log in to unmask]] On Behalf Of Mary Walsh
Sent: Tuesday, March 15, 2011 3:36 PM
To: goldrush-l
Subject: Re: Ebsco databases
Hi Rose - I found a journal that was not displaying correctly and tried to submit an "Incident Report". It gave me the following error message (in red!):
1366, query = ins_incident, act_write_incident_to_db.cfm
1366, query = ins_incident, act_write_incident_to_db.cfm
I've never tried to do this before and am not sure what I did wrong. Is there someplace different you like me to report problems?
Thanks, Mary
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Mary Walsh :: [log in to unmask]<mailto:[log in to unmask]>
Resource Sharing Librarian
Nielsen Library :: Adams State College
Alamosa, CO 81102 :: (719) 587-7174
http://www.adams.edu/library/
Rose Nelson wrote:
Hi Mary,
I'm still waiting to hear back from Ebsco about accuracy of their coverage dates. My contact at Ebsco, Jared Atwater is still trying to confirm coverage dates. In the mean time, if you do find anomalies, please continue to report them so we can make corrections on the existing lists.
Thanks,
Rose
Rose Nelson
Systems Librarian
Colorado Alliance of Research Libraries
http://www.coalliance.org
303-759-3399 X103 fax 303-759-3363
From: Goldrush Discussion List [mailto:[log in to unmask]] On Behalf Of Mary Walsh
Sent: Monday, March 14, 2011 3:39 PM
To: goldrush-l
Subject: Re: Ebsco databases
Hi Rose - Have you had any updates on this, or is there something I need to do (besides wait)?
Thanks - Mary
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Mary Walsh :: [log in to unmask]<mailto:[log in to unmask]>
Resource Sharing Librarian
Nielsen Library :: Adams State College
Alamosa, CO 81102 :: (719) 587-7174
http://www.adams.edu/library/
Rose Nelson wrote:
Hello,
We have recently updated a few of the key Ebsco databases. We download Ebsco databases from a special ftp site that includes all the title lists. This is a site all of the various ERM vendors use to update Ebsco databases into their knowledge base. Ebsco also provides title lists on their public site. However according to Ebsco, the title lists on the ftp site are even more up to date than the title lists on their public website. Unfortunately, this month, this has not been the case. The title lists at least for a handful of databases (Academic Search Premier, Business Source Premier, Mas Ultra School Edition, MasterFile Premier and Business Source Compete) are not accurate. I have contacted Ebsco about the discrepancies in their title lists, but have not yet heard back from them. It looks like the title lists on their public website are more accurate than the ftp site. So for now, we will update the Ebsco databases using the title lists from the public website.
We apologize for the inconvenience this has caused, but hope to have the accurate lists in place soon.
Thanks,
Rose
Rose Nelson
Systems Librarian
Colorado Alliance of Research Libraries
http://www.coalliance.org
303-759-3399 X103 fax 303-759-3363
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