Incident Tracker
Use Gold Rush Incident Tracker to log technical difficulties with
database products. You can create a special login for Incident Tracker
for public service staff by creating a login under
Settings>UserManagement>Add/Edit Users. Create a username/password,
check the Incident Tracker box on the bottom of the screen and select
update. Create a bookmark for this utility and add this bookmark as a
short cut to public service desks.
Rose
Rose Nelson
Systems Librarian
Colorado Alliance of Research Libraries
http://www.coalliance.org
303-759-3399 X103 fax 303-759-3363