The email notification process in Subscriptions was stalled for a period of
time. We have just restarted the process which has trigged email
notification for anything that was not sent as of today that should have
been sent. If you received email notifications today this is why. When the
process was down the emails remained in queue and once the process began to
run again today, it sent out those emails in queue that should have been
triggered earlier. If you have set up notifications that should trigger a
future date, those should properly send on the date that you have indicated.
For example, if you have a subscription that expires on 12-31-2007 and have
selected 30 days for the email notification, you should receive an email at
the end of November.
We apologize for the inconvenience. Please let us know if you have
questions, or if you experience other problems with email notification. The
email notification is triggered by the end date. Be sure to change the end
date as you build a cost history since the calculation for notifying you is
based on this date.
Colorado Alliance of Research Libraries
303-759-3399 X103 (ph)