Incident Tracker


Use Gold Rush Incident Tracker to log technical difficulties with database products.  You can create a special login for Incident Tracker for public service staff by creating a login under Settings>UserManagement>Add/Edit Users.  Create a username/password, check the Incident Tracker box on the bottom of the screen and select update.  Create a bookmark for this utility and add this bookmark as a short cut to public service desks. 




Rose Nelson

Systems Librarian

Colorado Alliance of Research Libraries

303-759-3399 X103 fax 303-759-3363